Sorry for my little english.
I insert the Social Counter via Visual Composer in my homepage: Twitter and YouTube shows the followers, but Facebook no.
I set all as the manual: is there a solution?
Thank you
Filippo
Hi
Please make sure you insert the correct Facebook id, also you can try with a different id: http://screencast.com/t/CTfzDFKpsdu7 see if the counter works then re-add your id so you will refresh it.
Let me know how it goes!
Thanks!
Hi
I have same problem with Facebook:
This is my group phuketus
and in Social Counter only 0 members but they are more than 100 https://www.facebook.com/groups/phuketus/members/
In YouTube – work is normal… YouTube has 2 settings (User & Channel)
User: http://www.youtube.com/user/ENVATO
Channel: http://www.youtube.com/channel/UCJr72fY4cTaNZv7WPbvjaSw
Result
Settings
How I can fixed it?
Hi
Social Counter Plugin was designed to show the fans number for the Facebook pages, not the members number of a group from Facebook. I’ve added this on our feature request list and we will consider it we decide to change the plugin’s functionality in the future.
Thanks for the message!
I have a facebook page with 5000+ fan, but it no work after the application of you suggestion.
I need a solution
Thanks
Filippo
Hi
Please provide your site url as I need to inspect this closer.
Thanks!
abruzzoquotidianosport.it
If you want an account to enter on the dashboard i can do it
Thanks
Filippo
Hi
Have you set any restrictions to your Facebook page, as I am not able to view it: http://screencast.com/t/grCCvCtCJoem The Facebook id for Social Counter seams to be ok, problem appear with displaying the page content. Have you tried this with a different Facebook page id? If not please try it and if works means that the problem is on your Facebook page, so you should check their settings.
Hope this help.
Let me know how it goes!
Thanks!
