Facebook not fetching Featured image while sharing

Posted in: Newspaper
Post count: 6

1. Facebook sharing, featured image not fetched while sharing
eg: https://citizenherald.in/tiranga-pyara-a-specail-song-for-amrut-mahostsv/
2. When checked in Facebook Debugger, Facebook Debugger Screenshot
It Says, cUrl Timed Out warning shows in the image.
3. I contacted hosting provider, They told it may have caused because of the plugin. So deactivate the plugin that cause
this issue.
4. When checked “tagdiv composer” was causing the issue. With out tagDiv Composer, All layout will be scattered.

As the website is of “News & Media” category which needed to share in social media to gain viewers.

Kindly help to resolve this ASAP.

Post count: 6

Facebook Debugger Screenshot

Post count: 6

Facebook Debugger Screenshot Link : https://ibb.co/Z1Cdmqq

Post count: 27744

Hello,

I tested the link in Facebook Debugger and I saw you have this error “The following required properties are missing: fb:app_id” https://i.imgur.com/HPfH5TL.png to solve it please check this article https://yoast.com/help/fb-app-id-warnings/
Also, please check this topic https://wordpress.org/support/topic/provided-ogimage-could-not-be-processed-as-an-image-because-it-has-an-invalid/

Let me know the results!

Thank you!

Post count: 6

For caching wp super cache plugin is used.
Regarding og:image, All in one SEO is already used, so every post has the meta information & Size of the image meets the minimum requirements of 200×200 pixels as per Facebook’s guidelines. as for earlier url, image is 719px*398px
fb:app_id i have added now.
when using facebook debugger for multiple times, it fetches after many tries. But using debugger for every post is a tedious task right ?

To contrast to this, with no warning related fb:app_id or cUrl timedout doesn’t appear when “tagDiv Composer” plugin is deactivated. With out tagDiv Composer, All layout will be scattered.

Post count: 27744

Hi,

The All in one SEO plugin is not tested with our theme. We recommend Yoast Seo.
So, maybe there can be a plugin conflict between tagDiv Composer and All in one SEO.

Thank you!

Post count: 6

Thank you for replying.

Regarding the issue, Even after i install Yoast SEO, Same issue continues, When deactivating tagDiv Composer, the image is fetched perfect. But when tagDiv Composer activated, Curl Timeout warning comes. If i try multiple times to scrape then its fetched perfectly.

If i need to record the screen & share with you, i can do that.

Thank you.

Post count: 27744

Hello,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials for staging
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Post count: 6

Hi,

I have shared the details to contact@tagdiv.com.

Thank you.

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