Facebook share error

Posted in: Newspaper
Post count: 33

Hello,

Please kindly assist me to do things below:

1. I’ve got the problem with Facebook share function for posts, which shows like this:

“Sorry, something went wrong.
We’re working on getting this fixed as soon as we can.”

How to fix this, please?

2. I would like to set up an image with transparency or opacity level as the background of post area, underlying the content of a post. How to do it, please?

3. With BIG GRID FULL 3 (visual composer), it is nice to display posts on pages to me. However, making this a slider as BIG GRID FULL 3 “SLIDE” with a number of posts would be better, besides BIG GRID SLIDE. So, what should I do?

Many thanks in advance!

Post count: 23312

Hello Votac,

1)Notice that errors do not come from our theme, sorry! It seems to be a problem caused by your browser. Check the following useful guide here -> https://support.mozilla.org/en-US/questions/936370
2)We recommend using the Background setting from our Theme panel, like this -> https://www.screencast.com/t/KoAdyujIqu and the background will be applied to the entire website. Also, if you want that your each post to have a different background, notice that you should use a bit of CSS code to do this and also, some CSS rule if you want to setup the transparency for your post images. It is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!
3)Unfortunately, Big Grid Full 3 does not have the Slide option available, I’m sorry! You should use the Big Grid Slide (iOS Slider).

Thanks for the message!

Post count: 33

Thanks, Catalin!

1) Does that appear a problem if I share a post on localhost (just try to test this function), because website building is still in progress on localhost?

3) I hope this beautiful Big Grid Full 3 will have the slide option in the future because it is well fit with any size of image.

Kind regards,

Post count: 23312

Hello Votac,

Try to clear all the browsing data of your browser, clear all the caches and check the results. Until now, we do not receive any bad reports in this regard.

Thanks for the message!

Post count: 33

Hello Catalin,

I have already cleared all necessary but the error still remains. That’s why i thought whether it’s related to the possible reason i mentioned above? If so, when my website is in public, we will soon know why…

Thanks!

Post count: 22421

Hello,

Well you cannot share a post from your localhost as facebook cannot access it. Test it after you go online.
I’m not sure about big grid 3 and sliding option though as this request needs to grow in popularity before we can consider implementing it. For the moment it is not part of our plan.

Thank you!

Post count: 33

Hello,

My website is public now and Facebook share function for posts still remains error. How to fix it please?

Thanks!

Post count: 22421

Please provide a link to your site so we can inspect it and see the fb error.

Thanks.

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