Yesterday all was good. Today Facebook no more shows the featured image, it is very important to fix this issue. You have a solution, known problem? Regards
Hello,
Indeed, starting from today there seems to be some changes related to Facebook and there will be some changes. We fond that this is a global situation – https://developers.facebook.com/support/bugs/280868194805721/
If there will be something that our developer should do, then it will be done as soon as possible.
Thank you!
Hello,
all though on the FB link you posted it says the issues has been fixed, I dont see the featured image but I see only my website logo image.
Maybe I do something wrong.
Do I have to go to Theme Panel / Social and connect my FB account to fix that ?
Or it is not necessary.
Please advice
thanks
Hello webordergr ,
Normally it should working without reassigned the FB in the theme panel.
If you want we can take a closer look, for this we’ll need a link to your website.
Thank you!
Facebook has issues from time to time capturing an caching the open meta data (you can view source your post page to see if the opengraph data is there).
When FB skips image, solution is usually to go back next day to the post on FB, then click the “refresh attachment” option.
That’s what I do anyway 🙂
