Facing Error while Editing Cloud Templates

Posted in: Newspaper
Post count: 2

Hi TagDiv Support Team, I am currently facing this (Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)) while trying to edit my cloud template for newspaper 12 theme.
My website URL is URL
Please help fix the error.
Thank you

Post count: 27744

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Post count: 2

Thank you for responding, I am facing this error while trying to edit any of the cloud templates. I added codes, but later I removed them. The issue still persists.
Please help resolve the issue.
Thankss

Post count: 27744

Hello,

We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

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