Dear Support,
I just purchase Newspaper theme. After i install the theme, it come to few plugin and visual composer is required plugin. I install it but failed with error message. May I know how can i do it again as i don’t see this visual composer plugin at the downloaded files. Please advice. Thanks. By the way, i am using hostgator wordpress cloud.
Hi, sorry i just see the plugin under nespaper plugin. But when i install, it show following error:
”
Installing Plugin: Visual Composer
The plugin does not have a valid header.
Downloading install package from http://couponmalaysia.com/wp-content/themes/Newspaper/includes/plugins/js_composer.zip…
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
“, please advice how to solve this issue.
Thanks and regards,
Alvin
Hi
Locate Newspaper-tf folder on your computer and unzip js_composer.zip file: http://screencast.com/t/1tHBWGzmWU
Next try to login on the server via ftp, navigate to your-wp-install/wp-content/plugins and delete js_composer folder if there exist one then upload js_composer folder. After this process is completed go to dashboard and activate the plugin, it should work fine now.
Before making any changes in your site make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups
Hope this helps.
Thanks!
