Failed to set the Social Counter of Facebook

Posted in: Newspaper
Post count: 4
allenwei
#230387
Apr 25, 2018 at 1:37 am

Hi,

I followed the tutorial to set Facebook id,Facebook App Id and Facebook Security Key successfully, but it don’t show the follower number still few days later.

How can I fix this?

Thanks,
Allen

Post count: 23312
Catalin
#230437
Apr 25, 2018 at 10:47 am

Hello man,

Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, ensure that key has been approved by the Facebook and it’s valid and clear all the caches and check the results. For more references to this problem, please check the following topics from here -> https://developers.facebook.com/status/issues/205942813488872 https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa – https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thanks.

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