Fatal error when installing visual composer

Posted in: Newspaper
Post count: 7

I’m getting a Fatal error message when trying to activate Visual Composer:

www/m/a/marketexpertise.com.au/www/wp-content/plugins/js_composer.php on line 33

Visual Composer says the issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.

Post count: 23312

Hello MarketExpertise,

Please keep in mind that the Visual Composer plugin is fully tested with our theme and works as properly. Please ensure that you have updated your theme completely and also, via FTP because it the most safety method in this regard. Also, please ensure that you are using the latest version of Visual Composer 4.11.2. Clears all your caches and check the results. Also, please try to use the theme without any untested plugins to rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for your understanding!

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