hi as mentioned above there is no favicon logo for our Amp version website and there is no option in newspaper theme panel to upload and fix it. Note we have already uploaded the favicon logo in theme panel under header logo & favicon but that not working on Amp site
on samrtphone version website and on desktop site we have favicon available.
Looking for an solution
Regards
Hello !
Please provide a link to your website in order to inspect.
Thank you !
Hello !
Please make sure that your AMP plugin is up to date and also check for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Wow great answer this is standard wording whatever problem we come up with support team always says these golden words
(Please make sure that your AMP plugin is up to date and also check for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again)
I think if we deactivate newspaper theme it will definitely solve the issue whats your say will it ?
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Please note that due to high number of requests the response time can be delayed up to 48hrs.
Thank you !
