Favicon icon is not appearing on Phone

Posted in: Newspaper
Post count: 21

Hello, Our site favicon is not appearing on phones. It is visible on PC but not on mobile devices
Our Site : https://www.animemedia.net/
it appears like this

Post count: 21065

Hello!

Try to set up the favicon like this: Appearance -> Customize -> Site Identity -> Select site icon -> upload the favicon and press Publish.

Hope that helps you!

Thank you!

Post count: 21

Hello, I did that it appears on PC but not on Mobile devices

Post count: 21065

Hello!

I’ve checked your website and it seems to work just well.
Did you solve the issue?

Thank you!

Post count: 21

In Android, I have checked with serval browsers it does not appear
please refer to the screenshot below it shows like this
https://imgur.com/a/4B4py0K

Post count: 21065

Hello!

Yes, it’s like in your screenshot. If you set up this favicon in the theme panel, then please delete it and let only the one in Appearance. Clear your cache (also from your browser) and try again.

Hope that helps you!

Thank you!

Post count: 21

Hello, I did that but it is still showing the same 🙁

Post count: 21065

Hello!

Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results!

Thank you!

Post count: 21

Hello, I did that but it is not working and still showing the same on the Phone

Post count: 21065

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

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