I realised my post feature images are not showing on desktop but show on mobile. I deactivated plugins and I noticed this happens when I activate Tagdiv Composer.
Site URL: nobowa.com
Kindly help.
Hello @Kafraneokese !
Can you please provide a video with this issue? A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
I was wondering if my site link (nobowa.com) won’t make it easier for you to see the issue.
Thanks.
Hello @kafraneokese !
I see that you have a lot of errors in the console. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
I very much appreciate your response. I will try now and feedback.
The issue persists so I have sent you an email with the requested information to the email provided.
Thank you.
Hello @kafraneokese !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Any update, please?
I realized the feature images are showing now.
