Hi everyone,
My issue is this: When you start a new post/article on site. Everything loads up and you can start to write your post, but for some reason the block with “Add feature image to post” that used to be on the sidebar in Gutenberg editor, this block is missing and I have not seen any solution to add it back in?
Have tried adding following code to functions but without any luck:
// Add theme support for Featured Images
add_theme_support(‘post-thumbnails’, array(
‘post’,
‘page’,
‘custom-post-type-name’,
));
This code is also listed in functions but for some reason its gone now.
Anyone else having this issue? it has been going on for some time now. The strange thing is that if you log in by mobile phone, you get this option, but not if you sit at a computer?
Is it a theme related issue? or a wp issue?
Been searching but have not found any solution…
We are several editors writing, and we all have the same issue. So its not only me and my computer either.
Hope that anyone here can help/guide me in right direction, this need to be sorted.
Kind Regards,
Henrik
Hello Anamaria,
The versions are 11.4.1 of newspaper with magazine PRO Demo installed (as basic foundation of site), and 5.9.1 of wp.
No mobile theme activated.
Have deactivated all plugins a part from the ones that comes with theme.
Still no luck, the “add feature image” box in sidebar is still missing, but is there if I use my android phone to log in to admin and continue with post….
I am lost, have no clue as to why this is happen. And this feature has gone missing for all of us editors (5 of us)
-
This reply was modified 4 years by
mxfarsa.
Hello,
Please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png
Thank you!
Hi again,
Been off site for awhile. But now im back.
Problem persist and from what I can see this is a issue that for some reason comes and goes?
When internet cache is cleared – the featured image appear both on sidebar in editor, and it also appears under prefs – panels. But after a day roughly. The featured image dissappears again for no reason (no updates done or any coding in theme) then we clear internet cache in browser again – and it comes back?
No cache plugins are present on site – no plugin conflicts as the issues occurs also when all plugins are inactive….
I am stunned as to why this is happening and why it occurs in a random fashion..
Regards, Henrik
Hi again,
Here are the screenshot. But no matter if some plugins or all plugins is inactive this comes back.
heres the screenshot: https://snipboard.io/yjaJsv.jpg
Regards Henrik
Hello,
Unfortunately, if the issue is resolved after clearing the browser’s cache, I don’t know where the issue might come from.
We can look, but I don’t know if we will find a solution.
If you agree, then please make a full backup for your website and contact us via email at contact@tagdiv.com, provide wp-admin access and include the link of this topic.
Thank you!