Featured Image issue

Posted in: Newspaper
Post count: 38
popseo
#456966
Nov 8, 2022 at 3:35 am

1 : Captions below featured image is not showing

https://frontierindia.com/xian-h-6-bombers-and-their-armaments/

This happened after the latest update. We didn’t change the settings.

2) Featured image is not showing

https://flickstown.com/love-knows-no-math-cher-confirmed-her-relationship-with-alexander-edwards-40-years-younger/

Olease note, in this case, when we disabled all plugins, they showed up. However, when we disabled all plugins except tagdiv and AMP, they didn’t show up. This happened after we shifted hosts.

Post count: 21065
Bettina
#457006
Nov 8, 2022 at 8:52 am

Hello @popseo!

Please deactivate also the cache plugins that you use and see the results. Try to disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb

Thank you!

Post count: 38
popseo
#457093
Nov 8, 2022 at 4:38 pm

It didn’t solve both the listed issues.

Post count: 38
popseo
#457099
Nov 8, 2022 at 4:46 pm

Ok, second issue solved. Not the first issue.

1 : Captions below featured image is not showing

https://frontierindia.com/xian-h-6-bombers-and-their-armaments/

Post count: 21065
Bettina
#457100
Nov 8, 2022 at 4:46 pm

Hello @popseo!

Check out this topic please and make sure you use the right element: https://forum.tagdiv.com/topic/add-featured-image-caption/
If you deactivate the lazy load, then it should work.
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.

Thank you!

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