Featured image not loading on homepage

Posted in: Newspaper
Post count: 5

I’ve compressed my image sizes so that they will load on mobile, and now one isn’t appearing on my homepage in desktop. I’m also having issues with an HTTP error when uploading images into the media server even though they are less than the memory limit.

Post count: 23312

Hello simply_shelby_h,

First of all, please ensure that you are using the latest version of the theme and if yo9ur are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicts. Make sure if your system status is correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ You can try to disable the lazy load option from theme panel, clear all your caches and test again.

Hope this helps and let us know how it goes!

Thanks for the message!

Post count: 5

Thanks for the reply!

I was able to solve for the issue of the featured images not displaying on the homepage. Which was the image file size, and the Retina image thumbnail creation option. I also added the Regen Thumbnail plugin and this has solved my issues of images not rendering on iphone.

As for the HTTP error when uploading to the media library. I believe this has to do with the actual dimensions of the image if they are too large, but need to troubleshoot further. Any thoughts on what the HTTP error could be? I’ve found several threads where this seems to be a reoccurring issue with WP.

Post count: 23312

Hello simply_shelby_h,

I have checked your website on mobile and the website seems to work as properly, and the featured images still working fine. Where is the problem? Also, I have checked your console and I saw that you are some js errors within it. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Post count: 5

Hi there!

Thanks for the follow-up! I have resolved the issue of the featured image. The only plug-in I am using that is not “supported” is Yoast SEO. I can not seem to find the WordPress SEO plug-in that is recommended for the Newspaper theme…

Post count: 23312

Hello simply_shelby_h,

Please keep in mind that the Yoast Seo is fully compatible and recommended with the theme and not WordPress Seo plugin, sorry! Please notice that the name of the plugin keep changing but the author should have to be Team Yoast, like this -> http://screencast.com/t/kmnEjOE3Y6

Thanks for the message!

Post count: 5

Ahh, I see. Thank you for your assistance!

Post count: 15

I would like to point out that on the PLUGINS TAB, the “Tested Plugin” is listed as WordPress SEO and not Yoast. It may be confusing for some…

Jetpack – plugin with lots of features *it may slow down your site
WooCommerce – eCommerce solution
WordPress SEO – SEO plugin
Wp User Avatar

Post count: 7909

Hi,

Thanks for letting us know! We will change the name of the plugin also there.

Have a nice day!

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