Featured image not showing in Cloud Template

Posted in: Newspaper
Post count: 6

I’ve tried this in 3 different browsers, logged in, logged out, there is something fishy going on.

1. I duplicated the cloud template:
https://demo.tagdiv.com/newspaper_shop_vintage_choppers_store/product/diplomatic-tt/
and gave it another name.

2. I went into edit the duplicated template and changed the “featured image” at the top and all the other photos. That is all.

RESULT:

A normal logged-out visitor will not see the “featured image” at the top. All other photos changed will load regularly. However, if I’m logged into wordpress, the image appears.

If I choose to apply the original cloud template, everything works (as logged-out visitor). But if that image is changed, it will not load.

I used the “page inspector” tool to see if it was defined while logged-out, and it was. It’s in the code. But it doesn’t show.

What could be the problem? I’ve ran out of ideas and places to look.

Thanks.

Post count: 21065

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Post count: 6

Hi @Bettina,

I deactivated each plugin, one by one, and found the conflict.

The conflict was with JETPACK.

This is a big problem for people that need JETPACK, they will be unable to use it with this Theme. Not sure who exactly needs to fix this problem, but there it is.

Thank you for your suggestion!

Very best.

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