Featured image placeholder does not display

Posted in: Newsmag
Post count: 51

Hi,

I need a help here, please. 🙁

Maybe that theme’s function, at my website, does not working or does not exist. Simply, does not display any image or error, just is a blank space (http://i.imgur.com/QZbbyiV.png?1).

I tried to do everything, but I didn’t have success yet.

Post count: 7909

Hi,

Please make sure that you use featured image for those posts as I can see that a image appear on that block: http://screencast.com/t/jPLNF9nt Also please try without any plugins active, leave just Visual Composer active and empty cache.
Our documentation may be useful: https://forum.tagdiv.com/newsmag-documentation/

Provide your site URL if you still have this issue so I can inspect this.

Thanks!

Post count: 51

Hi, Alin,

Thank you for the reply!

The featured image for the posts is working perfectly, but the default featured image does not working, it does not display. For example, if I to define an image for each post, it will appear normally, but if I do not define any image, do not appear nothing, just a blank space as in the screenshot.

I disabled all plugins and emptied the cache before. And about the documentation, I read all it before to install the theme.

URL: http://arenarubronegra.com.br/v3

Thanks!

  • This reply was modified 11 years by Ramon Santana. Reason: Add information
Post count: 6600

Hi,

Please make sure you have the featured image placeholder from theme panel: http://screencast.com/t/QVT4PBJMP
I’ve also checked your site and noticed these database connection errors: http://screencast.com/t/em7waegoP
I suggest you contact your host providers and let them know about this or go trough this: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Thanks

Post count: 51

Lucian,

Hi, thanks for the reply and congratulations for the theme. It is a marvelous theme!

My theme’s settings are that: http://i.imgur.com/WQzHKkY.png?1. The “Show Featured Image” should be disabled for the placeholder function works?

Well, the database error was fixed. It was a simple provider error.

Thanks!

Post count: 51

The issue is fixed! The update for 1.6 version fixed it.

Thanks! 😀

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