Please help,
although I set post type as video and paste url of youtube video in right place, featured image is not generated automatically after saving post.
Hello !
Please make sure you have integrated your API code as you can see here: https://forum.tagdiv.com/youtube-api-key/
Thank you !
I updated theme to 10.3 and entered API key/code in the theme panel, but still nothing…
Featured image is still not generated from youtube video.
I’ve found out it’s working for some videos, and not for some.
Is it possible because video on youtube is lowres that theme won’t generate featured image?
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
