Featured Video Post

Hi,

Can’t get this to work – WordPress doesn’t seem to accept video post format selected.

This is what happens:

When I click on the bullit video format on a new post and save, the bullit goes to the bottom of the file format list and the video format name disappears.

Also the featured video image is created but when you click on it all that happens is the image gets bigger and that’s all.

Any idea on how to fix?

Thanks

Derek

Hi Lucian,

Thanks for your reply. I have tried disabling all plugins but still have the same problem.

Lucian,

Thank you for your feedback. I’m using version 4.6 so that’s not the issue.

Console error was as follows:
Failed to load resource: net::ERR_CACHE_MISS
https://www.facebook.com/plugins/comments.php?api_key=591407500917698&chann…iew-love-addict-3%2F&locale=en_US&numposts=6&sdk=joey&skin=light&width=600 Failed to load resource: net::ERR_CACHE_MISS

Can you please let me have your email address so I can send you my admin login details for you to investigate further?

Thanks

Derek

Hi Lucian,

I have sent you my admin login details.

Hi Lucian,

Any news yet on this issue?

Lucian, I’m so sorry I sent the details to your noreply address in error. I’ve now sent to contact@tagdiv.com.

Lucian,

I asked Hostgator to look at this and they did so and came back with the following replies so they have concluded the problem lies with your widget. The solution they have suggested is not one I can adopt because you end up with a post that contains both the featured video and the featured image on the same page. Please can you advise?

Thank you

Derek

HOSTGATOR FIRST REPLY

Hello Derek,

Thank you for contacting us!

The errors seen on this page are effectively harmless — http://screencast.com/t/KqzT16jqi

PHP is trying to load two files — “pdo.so” and “pdo_mysql.so”

Those extensions are built into the PHP binary itself, so the references to the “.so” files are superfluous and not indicative of any problem.

As for the video issue, is there a way which we can recreate this problem? The specific steps that need to be followed to see this problem should suffice. If you also have a video file that we can use this will also help.

Please let us know if you have any other questions or concerns!

Thank you,

Josh L.
Linux Systems Administrator
HostGator, LLC
http://support.hostgator.com

HOSTGATOR SECOND REPLY

Hello again Derek,

Thank you for getting back to us and providing us with this information!

We created a post in an attempt to reproduce this problem, and it can be found here — http://howdoidate.com/relationships/test-2/

It’s private so it won’t show listed on the site, as seemingly random “test” posts aren’t particularly good site content!

Anyway, the issue here is that the although the image is created, the video itself doesn’t show, correct?

We were able to get the video to be in there using the “Add Media” button (with the “From URL” option).

The issue with the widget seems to be an inherent problem with it, and not so much the server as the “Insert Media” method works. So, in the future, you may want to simply use the widget to create the featured image while using the “Add Media” button to add the video itself wherever it needs to be in the content.

Please let us know if you have any other questions or concerns!

Thank you,

Josh L.
Linux Systems Administrator
HostGator, LLC
http://support.hostgator.com

Included Attachments:
Screenshot – 12302014 – 12:21:47 AM.png

Lucian,

I’m still waiting for a fix for this. Since you have found this feature to work ok on a fresh install just wondering if I should reinstall my theme to fix the issue.

What do you think and if you do think it’s worth a try how can I make sure after the fresh install that everything is the same as before?

Thanks

Derek

Lucin,

I’ve re-installed WordPress 4.1 and installed fresh copy of Newspaper Theme but the problem persists.

I don’t want a refund since I love this theme although it was good of you to offer. I’d really like a fix.

I have to say that I had this very same problem with a previous theme and used a workaround whereby I posted the video in audio format but the Newspaper theme doesn’t list audio format so I can’t try.

Do you think this is a WordPress problem?

Regards,

Derek