Hi,
The jetpack filrtering only shows me the most popular posts site-wide.
I would like it to filter a specific category, but when I chose the option in the widget, it just does nothing and still shows me side-wide stats.
Any idea?
Hello,
The category filtering is done through the block settings. Please use this guide to filter your blocks based on the category: https://forum.tagdiv.com/block-settings-guide/
Thank you!
Hi Bogdan yes I know how to set this up
As you can see in this screenshot, that how the block is configurated
http://prntscr.com/emzokg
However, the category filter aboslutely does not work and does not filter anything, the block just returns site-wide results.
Hello Jfthai2015,
Check your system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, ensure that you are using the latest version of the theme and also, the latest version of required plugins.
If the problem is still there, please send us an email at contactr@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Thanks for your understanding!
Hi Catalin,
According to the “system status” screen of the Theme menu,
everything is in the green
I will send you an email with credentials containing the link to this post and details as to where the issue can be seen.
Thanks!
Hi Catalin, the email you gave is not valid.
The mail system
<contactr@tagdiv.com>: host aspmx.l.google.com[xx.xxx.xxx.xx] said: 550-5.1.1
The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient’s email address for typos or
550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1
Hello Jfthai2015,
Sorry for my mistake. The valid email is contact@tagdiv.com.
Thanks for the message!
Thanks, yes I figured that out and sent an email
