Hello, team tagDiv.
I am facing a very strange issue with the search template. It’s a custom template. When I search something that doesn’t exist in the database, it shows different template (the header changes magically) than the template that shows up when the results are found.
Also it shows no message like “No results” or “Nothing found”.
I know that it’s extremely hard to understand what I am talking about from the above statements. That’s why I made this document. Please check with this link.
Please give me a solution as soon as possible because I have to publish my website.
Thanks.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
If there is still a problem, please provide me a link where I can inspect it.
Thank you!
The problem regarding header is solved.
But it still isn’t showing the message saying, “No results”, “Nothing found”, etc. I suggest you try it yourself. Import a custom search template from the cloud library and use it. Then, try to search a post or page that’s not present in the database and you’d notice that it doesn’t show any message to the user. Please find a solution for this.
Hi,
Indeed if you are using a cloud template for search there is no message for “No results”, we’ll try to fix this problem as soon as possible.
Sorry for the inconvenience!
Hi,
It seems that this is still an issue? When are you expecting a fix?
Hi,
Indeed this message was not yet add to the cloud templates, this is noted on our list as required so I think that this will be add in next update.
Thank you!
