So having something missing from your Builder is not something you’re concerned with? You would rather tell customers to go figure it out on their own go write their own code and make it functional since you don’t want to do it. What kind of garbage is that? I have opened a case with envato about this. And you still won’t tell me why the layout to have this beard. You all provide no support. If somebody comes to you with a legitimate problem you tell them it’s not your problem. You develop the theme you wrote the code I did not how am I supposed to know how to make your theme work whenever you have problems. If you have problems don’t sell anything. Fix the problem.
Customer: the theme is not operating the code is wrong it’s causing a problem.
Tagdiv: it’s not our fault. We’re not going to fix it. You need to learn PHP and write your own code and make your own blocks because we don’t feel like fixing the issue. It’s always the customer’s fault
Hi,
I recognize your frustration, and I want to assure you that we’ve diligently addressed all your requests. It’s important to note that if you’re on a shared host without a dedicated server, certain aspects are beyond our control or that of the theme. We’ve thoroughly investigated and attempted to assist, but the specific nature of your issue remains unclear. Regarding malware concerns, it’s worth noting that the theme and other plugins and themes were affected. You can review the list here, which underscores why we implemented an update to rectify security-related issues.
Wishing you a joyous and festive Christmas!
Let’s be clear there’s no malware on This Server you’re just not going to fix it. You know there’s a problem you don’t want to fix the issue. Let’s just be honest about it. You’re tired of dealing with me so you came up with whatever quick answer you could find.
According to https://sitecheck.sucuri.net/ I don’t have the malware you speak of, so try again on that one. I’ve also revoked your access to server, cpanel, and wordpress installation so there won’t be any adding of malware.