Hallo,
I use the Flex Block 3 on my site with the option to “Load More” articles. But when I click the “Load More” two times, the content (the articles with pictures) are displaced.
See here:
This is how it looks after I press the button once. That looks good: https://imgur.com/ICGyoEE
And then after the second time. Doesn’t look good. Tried with two different browsers. Same issue.
https://imgur.com/kXma30j
Link to site: http://www.sciencenation.de/news
How can this be fixed?
Thank you.
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We have tested this option on our side and everything works fine.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We have tested this option on our side and everything works fine.
Thank you !
Hallo Vlad,
did all of the above (deactivated all plugins except tagdiv, cleared cache). Problem still occurs.
It seems like the block designer made a mistake. The problem occurs if the title of the previous article is one row longer. Then the next article block doesn’t get placed below the previous one but on the right side of it where is more space (as you can see on the pictures above).
That should not happen because it makes the “Load More” option on the Flex Block 3 useless. Could you give this information to your design team? I think that would be good for the theme if that would be fixed.
I will make a workaround (use different blocks and so on) but for the future it would be good that this will be fixed.
Thanks.
Hello !
As mentioned above. This issue cannot be reproduced on our side so there is not a theme fault.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
