Flex loop filters do not work

Posted in: Newspaper
Post count: 31

Hi,

I have a situation with a website for which I created 6 custom taxonomies and I want to filter the results based on the selected information.

Specifically, when I select all 6 filters to be Multi + Hide empty terms, my filters simply disappear, although on the results I have, I should have all the filters to be able to continue filtering.

I also realize that something is wrong because if I uncheck hide empty terms, I get results with certain taxonomies with count results 0 even though there are results if I continue filtering.

I don’t know why this is happening, it’s the first time I’ve encountered this and I don’t know exactly where I’m going wrong.

Can you help me?

Post count: 35449

Hi,

I believe we have already discussed this situation via email, so we’ll continue the conversation there, where we can speak privately and access the website.

Thank you!

Post count: 31

Hi,

I tried to contact you via email, but i didn’t get an answer for a week now.

Can you please try and contact me so we can solve the issue i was mentioning?

Thank you,

Post count: 35449

Hi,
I will check the email and replay to it as soon as possible.
Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.