Hello,
My website is – https://bikeadvice.in/
I recently downloaded few headers/module templates from the cloud library and applied them on my website.
The problem is – they display fine when I am on edit (with TagDiv Composer) mode but after I save them they show the default fonts at the front end.
What could be the issue..?
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
After these steps please check which font is used in Composer should be displayed also on your website.
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope that helps you!
Thank you!
Thank you for your response Bettina.
However, this is NOT working. I tried doing it four times…
First by just deleting TagDiv Composer and installing it again – 2 times.
Then by deactivating all non-TagDiv plugins.
Then by deactivating and reactivating all plugins (including TagDiv ones).
I, then, also tried reinstalling the same header again.
I am not using any child theme or cache plugin.
It is still the same behaviour – it shows proper fonts in the Edit mode, however, at the front end it shows the conventional fonts only.
Request someone from the team to respond soon.
My website doesn’t look good in its current form..
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Thank you for taking this up.
As directed, I have shared admin creds on the mail ID provided by you.
Please proceed and let me know the issue..
