Hi Guys,
I recently switched my site from http to https, and after doing my main body font is no longer displaying correctly. The font is Montserrat Light, which I uploaded to my server and then selected from the Theme Panel dropdown menu. But it’s now displaying as Times New Roman. I’ve contacted my host and they say the switch from http to https shouldn’t have effected the font, so they recommend I reach out to you. Any ideas?
You can see the font here: https://www.irreverentgent.com/beginner-weight-lifting-tips/
Thanks,
Dave
Hi Guys,
I’ve also noticed a second font problem, which I assume is related. I can change the fonts using the theme panel, but when I try to change the font weight by using the dropdown menu, it doesn’t actually change. As a result, all of my title fonts look weird, in addition to my body fonts.
Please help! Thank you for the awesome support you guys provide.
Dave
Hi,
It seems that maybe you have not made the switch properly, and there are font related errors on your site – https://www.screencast.com/t/XaArkzyjB try making the changes here also – https://www.screencast.com/t/ZIap0Kgb
You can find more information about this here on the forum – https://forum.tagdiv.com/topic/he-content-must-be-served-over-https-how-to-fix-https-on-google-fonts/ – https://forum.tagdiv.com/topic/insecure-fonts-in-newspaper/
Hope this helps
Thanks
Hi Simion,
My hosting server is helping me clean up the font-related errors on the site, but in the mean time when I try to switch to a different font and then change the font weight using the theme panel, it doesn’t work. Shouldn’t the fonts from the theme panel still work as normal?
For instance, I use Playfair Display SC as my headline font. That font is not coming up in my list of insecure urls, and seems, on the surface, to be unaffected by the switch to https. But for some reason it’s not displaying the proper font weight, as it did previously, and changes made using the theme panel aren’t reflected on the front end.
Any advice you can provide would be appreciated.
Thanks,
Dave
Hi,
At the moment I can see that this is the font and font weight that apply to your post titles – https://www.screencast.com/t/AqktlVQCbbYk
Changes to the font can be made like this – https://forum.tagdiv.com/font-customization/
If you make modifications to the font in theme panel then that should display on the elements in question. Maybe it is a caching issue causing these settings not applying, try clearing any caching installed after you make changed to the font.
Thanks
Hi Simion,
When I go to the theme panel I see multiple options for the font weight, ranging from “100 – Thin” to “900 – Black (Heavy)”. The font I use for my headlines, Playfair Display SC, ranges from 400 to 900, as per Google:
https://fonts.google.com/specimen/Playfair+Display+SC
But when I change it from “700 – Bold” to “900 – Black (Heavy)” I don’t see the change reflected. As a test, I also tried setting the font to italic, but again I didn’t see the change reflected on the front end.
I’ve tried clearing my cache and I’ve checked the headlines across multiple browsers, with no luck.
Any further suggestions you have would be very much appreciated.
Dave
Hi,
Please specify where in theme panel are you making these changes to the font. For example if you want to change the article title on the article from the link in the post page, changes must be made like this in theme panel – https://www.screencast.com/t/eGY5v6j24 with this result in my case – https://www.screencast.com/t/KqZNUyXhU27j
A possible cause for this could be that some of these parameters are not set according to this guide – https://forum.tagdiv.com/system-status-parameters-guide/ You can check this in the theme system status.
Please let us know how it goes.
Thanks
Hi Simion,
I can confirm that my settings are set correctly in the Theme Panel, exactly as your example showed, but the font is still not displaying properly.
To illustrate the problem, here’s what the font should look like. This is how Playfair Display SC looks in the pop-up form builder I use:
https://www.irreverentgent.com/wp-content/uploads/2017/04/Screen-Shot-2017-04-02-at-3.07.38-PM.png
But here’s how it looks when it appears live on my site:
https://www.irreverentgent.com/wp-content/uploads/2017/04/Screen-Shot-2017-04-02-at-3.07.20-PM.png
I realize the difference is subtle, but the font is clearly not appearing as bold as it should, despite being set properly in the theme panel.
After looking at your system status parameters guide, I still don’t understand what, if any, changes I would need to make in order to solve this issue.
Again, the issue began after I switched to https. Any further advice or suggestions about what specific actions I could take would be greatly appreciated, because as of now the theme is not quite working properly.
Thank you for continued support on this – it is very much appreciated.
Dave
Hi,
That was a suggestion to check the theme status, because this could be the cause for example changes not saving or applying. Maybe that was not the case in this situation. Please check if you have the the required font weight enabled here in the theme panel – https://www.screencast.com/t/66BwmasYDrc and enable it if it is not.
Thanks
Success! That worked, thank you again for all the support!