Footer disappeared on mobile

Posted in: Newspaper
Post count: 24

Hi, I’ve noticed that the footer on some pages of my website sometimes doesn’t appear on the mobile version, but it displays normally on tablets or computers. After I re-save the page, the footer appears on the mobile version, but it disappears again after some time. What could be causing this issue? Thank you.

My site: https://daydayplay.hk

Currently i can not view the footer on my homepage.

Post count: 35449

Hi,
If the problem is resolved after the page is re-saved, then it is related to some cache settings. When the page is re-saved, the cache on that page is cleared.
Thank you!

Post count: 24

Thanks for your reply.
If it’s due to caching, then why can the iPad or computer can display the footer normally?

Additionally, I noticed that when the footer is not visible in portrait mode on mobile, it appears as soon as I rotate the phone to landscape mode.

Any ideas would be appreciated.

Post count: 35449

Hi,
Most of the cache plugins can create cache on different viewports
Please check in the theme panel > footer and see if the ” Footer delayed load” is enabled, if is, please disable it, and clear all cache.https://i.imgur.com/VjKbznG.png
Thank you!

Post count: 24

Thanks for your reply.
The setting is already off.

“ Additionally, I noticed that when the footer is not visible in portrait mode on mobile, it appears as soon as I rotate the phone to landscape mode.”

Do you have any opinions on what causes this situation to occur? Thanks

Post count: 24
Post count: 35449

Hi,
I checked the website with my mobile and it seems to be ok. I use Android and as far as I checked seems to be ok. Maybe is only in some situations.
Thank you!

Post count: 24

Hi, Do you mean you can see the footer of the page i sent on your mobile phone? Could you please send me a screen capture? Thank you so much.

Post count: 35449

Hi,
Sure, here are some screenshots from different pages and posts – https://i.imgur.com/ODKDr2n.pnghttps://i.imgur.com/cUhWgm8.pnghttps://i.imgur.com/TnzDxNL.pnghttps://i.imgur.com/aMRruWn.png
Thanks

Post count: 24

Thank you for sending me the screenshot.

That’s so weird, i m using iphone, some of the posts like the one i sent you can’t display the footer on my mobile.

View post on imgur.com

Post count: 35449

Hi,
We just checked with an iPhone and it seems to be working now https://i.imgur.com/uKK3AYi.pnghttps://i.imgur.com/wSlaHrO.png
I search a bit on internet and it is possible that it is something related to this: https://docs.wp-rocket.me/article/1835-automatic-lazy-rendering

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