Force Full Width error with iGossip Demo

Posted in: Newspaper
Post count: 34
Maddest
#328333
Jan 19, 2020 at 2:33 pm

Hi,
I’m testing my newly purchased newspaper theme and installed the iGossip theme. The header and its menus including background appears stretched. When I check the template settings ‘Force Full Width’, each option is set to ‘No stretch’. I have the feeling this is a bug, because I have another live website with Newspaper theme, also started with iGossip and option ‘No strech’ worked well. My other website is working with Newspaper theme V10.1.
The current one with the bug is version 10.2.
Maybe it’s not a bug and I simply forgot to change another setting?

Note: the bug appears also with other Demos

Thanks a lot

Post count: 18283
Vlad S
#328466
Jan 20, 2020 at 2:03 pm

Hello !

Please provide a link to your website so we can inspect this issue.

Thank you !

Post count: 34
Maddest
#328468
Jan 20, 2020 at 2:07 pm

https://vivamad.de

User: test
Password: test123

Thanks a lot!

Post count: 18283
Vlad S
#328587
Jan 21, 2020 at 10:46 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Post count: 34
Maddest
#328591
Jan 21, 2020 at 10:57 am

Can’t give you cPanel access, because there other websites hosted as well.

However, I could setup a ftp user, if that’s sufficient?

Post count: 18283
Vlad S
#328720
Jan 22, 2020 at 11:27 am

Hello !

Provide only the WP-Admin for start and we will see from there.

Thank you !

Post count: 34
Maddest
#328721
Jan 22, 2020 at 11:33 am

Thanks a lot, but the problem has been solved. I’ve de-installed and re-installed averything Newspaper related and now it works again.

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