When using theme, a full menu bar is shown on the left side of the website (https://health-line.co.il/, https://viral-news.co.il/ ) which isn’t there on tagDiv editor. I’m trying to get rid of it and nothing helps, I tried turning off all plugins,cleaning cache and it’s still there.
When I change theme this whole area disappears – the problame only when using newspaper theme.
can you please help me with figuring this out and resolving please?
https://paste.pics/6134441c5e7e5ad7a6239b1651e10382
https://paste.pics/4939464d4ab3602faec1fb3ce3812a54
https://paste.pics/f035e6e89ae1182b58755e9517be78c3
admins?! is there a reason i’m the only one getting ignored?!
this the third post im writting! i elready sent emails to tagnav support and management, I’ve never seen such poor support.
Hi,
Support team is not 24/7 available and due to the high number of requests our response time can be delayed up to 48hrs. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Also your problem is caused by the RTL, if you’ll change the WordPress language on English the problem will be solved.
Unfortunately our theme is not full RTL so there can appear problems. If you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request -> here:https://themeforest.net/refund_requests/new
Thank you fro your understanding!
