Function media_sideload_image and get_header error log

Posted in: Newspaper
Post count: 22
keyforweb
#180617
Jun 28, 2017 at 9:32 am

Hi,
i’ve check error log file for my site http://www.keyforweb.it and i see too error like this:

[25-Jun-2017 12:15:02 UTC] PHP Fatal error: Call to undefined function media_sideload_image() in /home/keyforweb.it/htdocs/wp-content/themes/Newspaper/includes/wp_booster/td_video_support.php on line 197
[25-Jun-2017 14:22:03 Europe/Berlin] PHP Fatal error: Call to undefined function get_header() in /home/keyforweb.it/htdocs/wp-content/themes/Newspaper/index.php on line 6

Could someone help me to resolve?

Thx a lot
Orlando

Post count: 23312
Catalin
#180675
Jun 28, 2017 at 11:54 am

Hello Orlando,

First of all, please ensure that you are using the latest theme version and also, the required plugins which come bundled with the theme core files. Clear all the caches, purge CDN files and check the results. If the problem is still there, please try to make a new fresh install from scratch via FTP way and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If you are using some untested plugins which might cause a lot of issues in the theme, you should remove all of them and then check the results. I suppose that errors come from your bad installations or some errors caused by your theme installing. If you will reinstall the theme, you will revert the theme to the default state and it should work.

Hope this helps!

Thanks for your understanding!

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