Hello,
Our Gallery has crashed on the following pages:
https://rendeljkinait.hu/lexikon/importkoltsegek-afa-vam#kovetesiszam
https://rendeljkinait.hu/lexikon/root-rom-recovery-flash-tisztazo
Do you know what should we do?
Thanks,
Laszlo
Hello mrgergoke,
Ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, I suggest you make a new clean install from scratch via FTP way to another sub-domain for testing, use only the tested plugins and check the results. Notice that our TagDiv Gallery should works as expected, as you can see in our demo preview.
Thanks for the message!
Hello,
I did what you suggested but the problem still exists.
Could you please log in and see what is the issue?
Hello mrgergoke,
I guess that you are referring to this problem from here -> https://www.screencast.com/t/2yUjm3xtIU Please follow my above advice and check then the results. If is not what you mean, provide some useful screenshots with the error for a better understanding.
Thanks for the message!
Yes I meant that issue.
could you provide a css code which resolves it please?
Thanks,
Laszlo
I tried to disable the plugins but the gallery is still now working.
Could you take a look on it please via wordpress admin?
Many thanks!
Hello,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
