Hello,
im using the latest version of Newspaper and running into problems using the tagdiv Slide Gallery feature.
When im trying to scroll through the gallery via arrow-buttons or swiping, it simply doesnt work anymore.
The lightbox doesnt seem to work either – and i noticed a gap between the “Picture X of Y” and the actual thumbnail.
Everything does work fine on PC though.
I didnt change anything, got noticed by a reader of my site about the problem.
Hi,
I could take a look if you can post a link to your website, where the gallery appears. It should work exactly as in the demo
– https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
Hello, here is an example post:
Working on PC; not working on mobile – tested on 3 devices.
Hi,
For me the gallery doesn’t work or look properly on desktop as well
– https://www.screencast.com/t/k5V6lTgF
Try as a test to create a new gallery in a new test post, check if the same happens there as well.
If it does, then the first step would be to investigate plugins. Start by deactivating this one
– https://www.screencast.com/t/s3G3us3I
If that doesn’t fix it quickly deactivate them all, leave only theme plugins active. Clear any caching you have and the gallery should work properly. There are some js errors that could be caused by plugins and are affecting the gallery.
I took a look and the gallery didnt look for as it did on your first screenshot, on 3 different browsers (desktop).
Disabled the said Plugin (WP Spamshield) and tested, still the same result (nothing changed on desktop, nothing working on mobile).
I deinstalled and deleted the whole Newspaper theme, child-theme and all plugins – downladed the newest version (9.0) from Themeforest.
I then tried the “Safe Option for jQuery” on my caching-plugin (WP-Rocket).
That got the gallery back working on mobile, but im still having the following problem:
https://drive.google.com/file/d/1TYUm9HX4cz1oZQi5pI_HSWMEos1i3KnE/view?usp=sharing
This appears to only happen on smaller resolutions tho – as you can see on a higher one (notice the resolution above) it seems to work:
https://drive.google.com/file/d/1jEtaMxzCz244a2CUoDi8Za-Y4kE4qTK8/view?usp=sharing
Now it works for me on desktop and on mobile. Those bars may appear on mobile, depending on image size and maybe aspect ratio, check the gallery on our demo website
– https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
Some image display differently than others. However in terms of functionality the gallery works fully now on your website.
