Hi,
Since I made the last theme update, the gallery is not working. It just opens the big picture but I can’t navigate between images.
Thank you
Hi,
Please provide a link to your website where we can inspect one of your galleries, in this way we can see if the problem can be related to a plugin conflict, some errors or some settings.
Thank you!
Hi Calin,
The following link:
https://diagnosticojournal.com/rsna-2021-3/ from
https://diagnosticojournal.com/categoria/ecos-de-eventos/galeria-de-imagenes/
We use the Smush plugin to handle images. I’ve already deactivated but the problem is still there.
Thank you!
Hi BarbaraDomb,
As I can see it like the Modal window is not enabled, please check if the option is enabled in the theme panel, also this is our guide form modal -> https://forum.tagdiv.com/modal-window/
Thank you!
Calin,
With single images works fine. But still not working in galleries. Sometime I don’t have the option and sometimes the LightBox is grey and can’t be modified (enable/disable).
Hi,
I will like to take a deep look at this situation. If you agree, please make a full backup and provide via email at contact@tagdiv.com wp-admin access. Also include the link of this topic to can identify you. We’ll check it as soon as possible.
Thank you!
