Getting blank white screen after updating

Posted in: Newspaper
Post count: 66

getting a white blank screen after updating to the latest version of the theme and tagdiv composer.

if i deactivate the composer, i get these error messages.

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: 4 is not set.
/home/hoops/test.hoops.ph/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base::get_key : a component with the ID: 4 Key: file is not set.
/home/hoops/test.hoops.ph/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
The path of the 4 header style not found. Did you disable a tagDiv plugin?
/home/hoops/test.hoops.ph/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace

please ADVISE on what to do.

Post count: 22421

Hello,

Please read this topic to learn about the new functionality and what you must do in the new implementation: https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/#new-post
Make sure you update your theme plugins after you update the theme.

Thank you!

Post count: 66

i followed everything but still can’t update properly.

i keep on getting this error message – The site is experiencing technical difficulties.”

im using a test site, please check and advise on what to do: http://test.hoops.ph/

Post count: 20685

Hi,

From what I can find online for some users deleting the default wordpress themes worked
https://wordpress.org/support/topic/the-site-is-experiencing-technical-difficulties/

Also the theme requirements should be checked as well, there is a guide here
https://tagdiv.com/newspaper-theme-requirements/

If the problem remains, we could take a closer look at it. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email. Let us know.

Thanks

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