Hey Guys I seem to be having a problem with the social counter , in particular the instagram counter it doesnt seem to reflect the actual values of my instagram following. its hanged at a particular number for some time and hasn’t been updating how can i sort this out.
Hi,
Please make sure that you use the latest version of Social Counter. To make sure please deactivate and delete it – http://screencast.com/t/IBddMaEHhq and install it from – http://screencast.com/t/nChxmG4W6I
Also check this without any plugins active except of Visual Composer and Social Counter, clear cache and see if you still have this issue. If the issue persist try to add a different id(fb, twitter..) see if the counter works then re-add your id so you will refresh it.
Let me know how it goes!
Thanks!
Hey Bogdan,
I have tried your recommendations with no success the plugin is has still not registered the new figures. What else can i try?
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.
Thank you!
This has been done. kindly revert thank you.
