Great customer service

Posted in: Newspaper
Post count: 2
russweb
#1728
Nov 5, 2013 at 11:11 am

Just wanted to let people know that I had a couple of initial problems but these were swiftly and fully resolved.
Just what you want when you get a new theme

Thanks guys

Post count: 94
davistar
#1738
Nov 5, 2013 at 11:47 am

I agree. Thumbs up!

Post count: 11
susana
#1805
Nov 6, 2013 at 4:58 pm

Totally agree! The customer service is awesome. They really help!

Post count: 3343
Marius
#1842
Nov 7, 2013 at 1:38 pm

Hello,
We try to do all the best, our time is limited and we working hard to offer support, update the theme, make fixes, or to work on a new theme.

Thanks all for understanding and patience
Have a great day!

  • This reply was modified 12 years by Marius.
  • This reply was modified 12 years by Marius.
Post count: 61
dalandau
#1878
Nov 7, 2013 at 8:00 pm

I would have liked to be able to say the same say the same

https://forum.tagdiv.com/topic/featured-video-and-dailymotion/

Post count: 26
sweetgunner
#1879
Nov 7, 2013 at 8:07 pm

Great?! Where?

Post count: 61
dalandau
#1964
Nov 10, 2013 at 8:43 pm

This theme is really great, the best I could find. It has the potential of becoming NR 1 in sales.
But if the support will be like the one I am experiencing then they will soon see many clients leaving.
And as nice as theme is coded for a young theme, as fast as it is, will not help if tagdiv will not provide proper support. (they have not even read what I was asking for before answering)

Its been 2 days since they last replied to any questions on the support forum or themeforest comments

I have also read through the forums and I notice that weeks ago similar things to those I need were asked and then promised by tagdiv but still have not done these(some very simple) features they promised.

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