hacked? home-page triggers DoS by mobile devices

Posted in: Newspaper
Post count: 25

Hi,

after upgrading to 12.5 something weird started on our website.
everytime the home-page is loaded, a bunch of connections from mobile devices (with referer: “android-app://com.google.android.googlequicksearchbox/” or “https://www.google.com/”) flood the website.

we deactivated any plugins and now just Newspaper is running, but the strange behaviour keeps happening.
To avoid Dossing our website we started to filter out IPs of the mobile devices connecting with those referer, but it’s just a temporary workardound and not a solution.

Can you help me with it?
thank you

Post count: 21065

Hello!

We will investigate this problem. Until then, you need to protect, maintain your website and make a full backup. Follow this guide to clean your WordPress and theme of malware:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ or https://askwpgirl.com/10-steps-remove-malware-wordpress-site/

Thank you!

Post count: 25

Hi,

thanks for your kind reply.

We already installed Wordfence and made a full scan with Malcare: everything looks good, but the weird behaviour previously described persists.

Please, let me know if you need to gain access to our website for a deeper insight.

Thank you

Post count: 21065

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

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