Hi
Our hamburger menu has started to not wotk correctly and as such the live website is not functioning for mobile views.
Issue: hamburger menu not loading or does do after some time or will work on some pages
I have tried disabling all plug ins
clearing caches
please help as the client it on my case
Hi
please could i get a reply to this – i see you have responded to support questions after my submission.
i need to get this fixed ASAP as the client is on at me to resolve
thanks
I have the same problem on my website as well. http://www.learnjazzstandards.com
nice website 🙂
have you! has it recenly happened? Mine just started and i really cant find a fix – have tried disable lasy loads, min css js etc……..
even tried the mobile plug in but that has now stopped all the content.
Hello,
@Digit Web Design,
To investigate the problem is necessary to have the link to that website, so please provide it.
@jkellerer I just checked the website and it works well for me, on android. -> https://we.tl/t-YqMoXJ2llv
Thank you!
Hi
Sorry domain = https://cheltenhampost.co.uk/
i may load menu but would take 30 seconds +
i can see it trying to do something (load) but it looks like it just not opening
i have tried everyting to resolve
best
stu
Hi Stu,
Indeed, it charges in 2-3 seconds, but on android, it works pretty well for me. Please check the video -> https://we.tl/t-yQuFw9rPGz
Thank you!
Hi
that looks right for you but for me any people i have asked to look it does the problem i am saying. It makes the browser smaller, like it is trying to open.
I click it and it makes the browser go smaller –
same happends with other users i asked to text (android)
how could i record this to show you?
are you really using your phone or a browser emulator?
Hi,
Is my phone -> https://we.tl/t-nBg3qbBnmC
Also, seems there is a link for an image which no longer exists in the media library, but which has the link set somewhere on the website -> https://i.imgur.com/1kCFZn2.png
Thank you!
Hi thanks
Maybe that is the conflict its trying to load and image. Ill remove image.
It still taking me and some colleagues over 10 15 seconds to load.
Please could you explain what action is being called when the menu is pressed. I really feel that it is not right and that something is causing this. The only change was adding ad rotate to the system (but i have disabled now).
also is this right it is showing http://www.cheltenhampostco.uk/#
adding # to all links
best
stu
hi
is this a normal call function the burger produces?
GET https://192.168.0.120/wp_011_test/wp-content/uploads/2018/03/7.jpg net::ERR_CONNECTION_TIMED_OUT
is that even my website?
#i think this is the issue
Please could i put a higher level of support request in.
We really need to resolve this and i think that the GET https://192.168.0.120/wp_011_test/wp-content/uploads/2018/03/7.jpg net::ERR_CONNECTION_TIMED_OUT
is an issue
Hello,
Please check this block -> https://i.imgur.com/nxWDUvA.png, and see if there is set a background image, check the column/row -> https://i.imgur.com/gogRQwf.jpg if is set, remove it.
Thank you!
