Hi,
after we have updated the site to version 3.1 our header Adv To you show all at the top left. Look here –> https://dl.dropboxusercontent.com/u/22334399/Schermata%202016-07-25%20alle%2014.18.31.png
How can we fix it?
Thanks
Hello OverPress,
I have checked your source page and I have noticed that you are using the child theme, as you can see here -> http://screencast.com/t/iUfmfcZUnbN6 First of all, please try to switch the theme to the main theme, clear all your caches, purge CDN files if you are using the CDN system, clear server cache (if you do not have any access to this process you will have to request it to your hosting provider). Also, if you want to use the Child theme, please notice that you will have to use the latest version of it which come bundled with the theme. Please try to do all of these steps and then try to check again and see the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi Catalin,
if you use the original theme (not the child) header is displayed correctly. What do I have to do? I installed the child theme from version 3.0, so it recently. The use of child theme makes sense because it facilitates updates. If every time I have to update the theme child does not make much sense as a thing. Am I wrong?
Hello OverPress,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Login data sent. Thank you
Overpress.it,
I’m also noticing you’really having the same problem with your mobile container as we are due to the new update…
when you swipe to the right on mobile, your width is not fixed like it should be.I’m currently also having this issue while looking to solve it.
ads, plug-ins, code….hadon’t everything disabled and it still persists.
elitesportsny.come
if you find anything, let me know…and I’ll do the same.
why tagdiv allowed this container to break, as opposed to version 2.6.3, I’ll never know. it’s a rough one for non developers who look for a theme…basically bc they’re non developers.
thx
Issue resolved by deleting the child theme and making any changes on the original theme.
Thanks
