header ad not saving in theme panel

Posted in: Newspaper
Post count: 2

header ad not saving in theme panel

it’s loading… https://prnt.sc/zy7bd3

I wanted to show custom header image next to top logo

Post count: 27744

Hi,

This problem can be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

Thank you!

Post count: 2

thanks Anamaria

the problem was firewall and security modules blockings from my host. they helped me and now everything is okay.

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.