Header ad title not showing

Posted in: Newspaper
Post count: 109
turma99
#399059
Apr 28, 2021 at 5:41 pm

Hi!

Can you help me identify why the header title doesn’t show on desktop? It seems that the title gets covered by the ad after loading. Please check the following screenshots:

https://nimb.ws/2RqXpm
https://nimb.ws/tYcmEg

Post count: 109
turma99
#399077
Apr 28, 2021 at 9:16 pm

Also, I’ve noticed that the ad behavior changed since the WordPress/theme update. It used to be one of the first elements to load on the page. Now it’s loading after the content, causing a significant layout shift. Is there something we can do to make it load before the content?

Post count: 18283
Vlad S
#399149
Apr 29, 2021 at 11:00 am

Hello !

Please provide a link to your website in order to take a look.

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Post count: 109
turma99
#399209
Apr 29, 2021 at 3:31 pm

Hello, Vlad!

https://cangurunews.com.br

The mentioned behavior only occurs on desktop pages, ok?

Thanks!

Post count: 109
turma99
#399213
Apr 29, 2021 at 3:37 pm

The title is not shown no matter the type of ad.

The layout shift only occurs with AdSense. I know it takes some time to load the AdSense ad, but before the loading happened before content load or at least at the same time.

Thanks!

Post count: 21065
Bettina
#399251
Apr 29, 2021 at 5:51 pm

Hello!

Check if you have Standard Pack plugin installed and active.

Let me know about your results!

Thank you!

Post count: 109
turma99
#399695
May 3, 2021 at 3:12 pm

Hello Bettina!

Standard Pack plugin is installed and active.

Thanks!

Post count: 109
turma99
#400673
May 10, 2021 at 4:33 pm

Hello guys!

Any news on this matter?

Thanks!

Post count: 109
turma99
#400679
May 10, 2021 at 4:49 pm

Apart from the title being covered on the desktop ad, it’s also appearing on our mobile home page, even though there’s no ad set for mobile screens, only AMP ads. Our home page is not AMP.

Screenshots: https://nimb.ws/24QhZA
https://nimb.ws/Szrul2

Thanks!

Post count: 109
turma99
#400692
May 10, 2021 at 5:09 pm

Regarding the title being shown on our mobile homepage, there’s a title placeholder which can’t be edited/removed when customizing the template: https://nimb.ws/b5tdLN

Post count: 21065
Bettina
#400794
May 11, 2021 at 1:50 pm

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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