Hello,
On emprunter-malin.com, on the home page only, the header and footers are not displaying correctly several times a day.
This is what I see today https://www.screencast.com/t/5Bbvk1ycicp. This is how it should be : https://www.screencast.com/t/1midJc2h.
This problem happends sometime a day, I assume it’s a cache trouble (we have WP Rocket + CloudFlare).
It happens only on the home page, not on the posts, not on the articles.
It doesn’t happen when you are logged in.
Thanks in advanced for your help in this matter.
If it can help, I just saw an error in the console on the home page : https://www.screencast.com/t/USg7mnw9.
Hello!
Please provide a link to your website. Also please make sure that your WP Rocket settings are not affecting the theme.
Thank you!
Hello Vlad,
Home page is emprunter-malin.com. We have made all WP settings by the book hopefully.
I still see some JS error in the console :
*******************************************
jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: tds_more_articles_on_post_pages_distance_from_top is not defined ReferenceError: tds_more_articles_on_post_pages_distance_from_top is not defined
at Object.init (https://www.emprunter-malin.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=11:174:184)
at HTMLDocument.<anonymous> (https://www.emprunter-malin.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=11:172:22)
at e (https://www.emprunter-malin.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005)
at t (https://www.emprunter-malin.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307) undefined
*******************************************
jquery.min.js?ver=3.5.1:2 Uncaught ReferenceError: tds_more_articles_on_post_pages_distance_from_top is not defined
at Object.init (tagdiv_theme.min.js?ver=11:174)
at HTMLDocument.<anonymous> (tagdiv_theme.min.js?ver=11:172)
at e (jquery.min.js?ver=3.5.1:2)
at t (jquery.min.js?ver=3.5.1:2)
And
Hi,
Now the header seems to be display correctly -> https://i.imgur.com/bapPcR6.png also that error is because the “More article box” do not have set a distance from the top, you need to set a value in this place https://i.imgur.com/SeVTYLV.png and that error should be solved.
Let me know the results!
Hi Calin,
Thanks for your answer, however, I don’t see the “more article box” option on my side : https://www.screencast.com/t/p4t0ozNuMs8.
Please not that your screenshot shows a Newsmag Theme, I have Newspaper version 11.
Hello,
Please make sure you have the tagDiv Standard Pack plugin activated, also clear your cache.
From the last update, this plugin is no longer required because the new demos are using cloud templates.
Thank you!
Sorry, it’s not clear.
To remind you the problem : I should set a value for the “More article box” distance from the top https://imgur.com/SeVTYLV. However I don’t see this option : https://www.screencast.com/t/p4t0ozNuMs8.
I don’t have tagDiv Standard Pack plugin, shall upload and activate tagDiv Standard Pack plugin ?
I do have tagDiv Cloud Library activated.
Hello!
In order to have those settings, you need to have Standard Pack plugin installed and active.
Thank you!
Thanks everyone for your help, but there is still a console error : https://www.screencast.com/t/mYvli3OUR.
This error appears when the “more article” box is deactivated https://www.screencast.com/t/llOLJ7noH AND when it’s activated https://www.screencast.com/t/WeDHzkpF.
Please see this url as example : emprunter-malin.com/investissement-locatif-bail-mobilite
I don’t want to activated the “more article” box, do I still have to define a distance from the top ?
Hello!
I tested on my end and these errors should not appear there.
Please make sure you have the latest update and your plugins are updated also.
Thank you!
Hi Bettina,
I confirm that all plugins as up to date theme and wordpress version alike.
So, how do we do to solve this problem ?
Hi,
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.
Thanks!
