Hello,
I just updated my theme to the latest and the upper part which is the header with the logo is no more.
Kindly check my website http://www.news360.info to see for yourself (https://prnt.sc/AUx-y3xycF64).
Kindly and urgently rectify this issue for me.
Hello,
Please make sure you have the tagDiv Cloud Library activated and after please check if is set the header template, now I see, you have the standard header 1 from theme panel -> https://i.imgur.com/sNVS63I.png
Thank you!
Hello,
That didn’t work. Just observed that the in the Reading Settings, the home page is not available in the the menu dropping https://prnt.sc/M2BRath9wflI
Also, in the Header part of the Theme template there is no header to pick or choose from.
Kindly assist here.
Warm regards
Hello,
Please disable the extra plugins and try again to assign the homepage.
Also, make sure the homepage still exists.
Also, for the header please check this video -> https://www.screencast.com/t/g8aJgYwZ on how to import and assign the header template, the templates can be assigned also, from Theme Panel -> Header -> https://i.imgur.com/jImO0r9.png
Thank you!
The Homepage seems not to exist . Actually went through the Pages looking for it but to no avail.
Also, the header template is also empty https://prnt.sc/4Dn8ipQtS411
Thank you for all your assistance.
Warm regards
Hello, still waiting to hear from you.
Thanks
Hi,
Please let me know if the homepage was made with our page builder, tagDiv composer.
Also, we would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
