Header disapearing

Posted in: Newspaper
Post count: 4

When i try do modify my header adding elements this message appears: _getDestinationModel Error: Model id of the container destination not in data! Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Then i cant edit anymore and have to reload the page. And then all header layout disapears…

Post count: 27744

Hello,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Post count: 4

Header is set to entire site.

I have a clean install of wordpress and using only TagDiv indicated plugins:
tagDiv Cloud Library
tagDiv Composer
tagDiv Social Counter
tagDiv Standard Pack

Loaded the Prebuild Websites: DEFALULT PRO whith content included

Not using a child theme

Tried “steps from this topic” and it’s all ok.

php.ini configuration
Server software: Apache
PHP Version: 7.4.33
post_max_size: 2048M
max_execution_time: 10000
max_input_vars: 2000
SUHOSIN installed: false

PHP extensions
mbstring: available
GD library: available

WordPress and plugins
WP Memory Limit: 3 GB/request

Post count: 27744

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

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