Header, Footer issue

Posted in: Newspaper
Post count: 3

After update today, on homepage both header and footer showing default instead of own designed with template and cannot even change default header footer, a whole day wasted today by checking caches and other things. I have tried degrading version also but no use, almost tried all the way but in mobile home page header footer are showing default one and also single page template also designed with template and it was working good but after the update today, many blocks are not showing in posts.
Please check https://coupontricks.in/ and please help me.

Post count: 3

This issue is header, footer and post page(single) showing default setup data instead of the template created from a cloud library.

Could someone please help me as soon as possible. I need to fix it

Advance thanks,

Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Post count: 9

Hi,

The mobile view is not the same as like desktop view. It is coming through the default template which is not editable and the website using 3 types of footer for mobile view. 1st for the home page, 2nd for the listing page, and 3rd for the detail page 1 want only 1 type of footer for the whole website. Will you please suggest me a solution how I can resolve it.

Post count: 9

Hi,

We are waiting for your response. Can you please get back to us on this one quickly?

Post count: 18283

Hello !

I have searched your e-mail by the forum url but couldn’t find any. Can you let us know what e-mail address you have so we can search.

Thank you !

Post count: 9
Post count: 18283

Hello !

Unfortunately your e-mail is nowhere to be found. Are you sure that your e-mail has been sent?

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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