I updated the Newspaper theme to 12.2 and it messed u the header layout. This actually always happened after a Newspaper theme update, but then I only had to activate the updated tagDiv plugins and then it went back to normal, so to the header the way I designed it (from a blank template).
But now that doesn’t work and the layout of the header stays messed up. I deactivated/activated and uninstalled/installed the tagdiv plugins (composer and cloud) several times but to no avail. I tried clearing all the cache, still nothing. I switched to the default theme and back to Newspaper, no luck. The PhP version is 7.4.33.
When trying to edit the header in the tagDiv composer it says that this header is not editable with the composer and that I should use a cloud template.
Lastly. It randomly displays the homepage super strange both on desktop and mobile with everything totally out of whack.
Hopefully you can help 🙂
Hello,
If you receive that message then you don’t have the header template assigned, please go to Theme Panel -> Header and assign the Header Template, after you can design it with tagdiv Composer -> https://i.imgur.com/8jv0e08.png.
Please provide a screenshot of how the homepage is displayed when the design is broken.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
The thing is, that drop down menu (for selecting the header template) is empty. There is nothing there to choose from. I will try another solution first: revert back to an old WP installation (from just before the update) and then make sure to safe the custom built header as a template.
Next I will do the update to 12.2 and hopefully be able to choose the template from the drop down menu if the menu is wrong again.
If the broken homepage (sometimes it’s normal, sometimes it isn’t) is also still there, I will post it in this topic.
Hello,
We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
