Added Header Live Search Element to our Cloud Header and the when attempting a Search – always comes back as “404 Error/Page Does Not Exist” (https://www.bizcatalyst360.com/500.shtml/)
Our Site address: https://www.bizcatalyst360.com/homepage-bc360/
Hello!
I’ve checked your website and it seems that you’re search is working well.
Did you solve your issue?
If not, then then please provide more information about the issue, screenshots or a video and an example/link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hi Bettina: It works on Mobile, but not on desktop/laptop Chrome or Firefox browsers. As mentioned above, when attempting a Search – always comes back as “404 Error/Page Does Not Exist” (https://www.bizcatalyst360.com/500.shtml/)
Hi,
I just checked the problem and like Bettina said, for me is also working -> https://i.imgur.com/7K3G5iI.png -> https://i.imgur.com/43mvV05.png maybe the problem is related to some extension that you have in browser or maybe some cache.
Please make a test using a different browser or better if is possible a different device.
In case that the problem is still there, please record a video using the steps provided above.
Let us know the results!
Thank you – can you confirm which browser you used when it worked?
Hi,
I check it on Chrome and Firefox -> https://i.imgur.com/Rb8Cvsy.png indeed after you set the words you’ll need to wait 2-3 seconds, it should be max 1-2 seconds. On chrome seems to be a little faster.
Thank you!
Thank you for your kind help. Problem is solved / apparently a browser issue.
