Header Live Search broken ?

Posted in: Newspaper
Post count: 13

Hello

Since the last update (v12.6.9) the live search element in the header is in my case apparently broken.

When in Tagdiv composer, the preview works normally.

On the front end, if i type any words, as any users would do, nothing appears as a result. I i click for searching the word typed, then results appears normally on the search results page. So it’s just the search form which seems to not display any results anymore.

Before that, it was working perfectly, since several years by the way.

I’ve been looking in the forum and in the documentation for potential explanations / solutions, without success so far. I’ve been trying with different browsers, clearing cache, and so on, no success, there’s still no live search results showing.

Do you have any idea what could be the reason ?

I have two different websites using Tagdiv Newspaper, it’s the same for both websites, Live search is not working anymore for me. But search is working as it should.

Best regards

Post count: 21065

Hello!

Yes. Unfortunately, it is a bug in the latest update.
We will solve the issue as soon as possible!

We’re sorry for the inconvenience!

Post count: 13

Ok, thank your for your answer.

I’ll wait for a patch.

Have a good weekend.

Post count: 34

Bettina to the rescue!! Thank you . . . .

Post count: 205

In the meantime, explain the issue to us so we can fix it manually.
Don’t worry, this is our risk and we will keep backup first.
Thanks

Post count: 17

I’m experiencing this problem too. I’m waiting for the patch to be released as soon as possible.

Post count: 21065

Hello!

You can revert to the previous update until we fix the issue.

We’re sorry for this inconvenience!

Post count: 8

what is the update?

Post count: 21065

Hello!

Unfortunately, I have no ETA right now. Sorry!

Thank you for understanding!

Post count: 13

Hello

A quick message to confirm you that with the last update (12.7), this bug has in my case apparently disappeared. The search form in the header is so far working well again, as it was previously.

Thank you for your support.

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