When I am login in to my admin the header live search is working, but when I’m logout its not working. please help, my website is https://lastpen.com
Thank you
Steve
Hello,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if made the test with extra plugins deactivate and the issue persists, you can contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access to investigate this issue.
Also, please make a full backup to all files and the database.
Let us know and we will gladly assist you.
Thank you!
same problem here, and it is affecting drop down menu items too.
error log is chrome dev tools:
jQuery.Deferred exception: tdbSearch is not defined ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:27:37)
at e (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30038)
at t (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30340) undefined
jQuery.Deferred exception: tdbSearch is not defined ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:68:37)
at e (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30038)
at t (https://www.sprintercampervans.us/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30340) undefined
jquery.min.js?ver=3.6.0:2 Uncaught ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:27:37)
at e (jquery.min.js?ver=3.6.0:2)
at t (jquery.min.js?ver=3.6.0:2)
Uncaught ReferenceError: tdbSearch is not defined
at HTMLDocument.<anonymous> (<anonymous>:68:37)
at e (jquery.min.js?ver=3.6.0:2)
at t (jquery.min.js?ver=3.6.0:2)
Hello!
I would like to investigate this issue further, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
How was this resolved?
I have the same problem on my website.
https://scienceplay.com.br/
Hello @alanmmarques!
I’ve checked your website and it seems to work very well.
Deactivate the cache plugin that you use, clear all cache (also from your browser) and try again.
Thank you!
