Hi good day,
My header logo isn’t showing up and hasn’t shown up for more than a week now.
I have the latest version of Newspaper installed and I’m using Header Style 6.
Any insight as to why this is happening?
Here’s a screenshot of the Header menu which shows that images from my media library have been chosen for the logo and retina logo: http://www.screencast.com/t/002ht9Jw
Thanks in advance for the help.
Regards
Yuri
Hello Yuri.
Please check your image folder because the logo cannot be found in that specific folder: http://screencast.com/t/cmgiK8DdIk8T
It is showing your ‘alt text’. This happens when the file is not present on the specified path.
Thank you!
Hi Bogdan, thanks for the info.
I just uploaded a new logo image through the Theme Panel > Header > Logo & Favicon menu and it’s still not being displayed. Does that mean that my images are being uploaded to an incorrect folder?
I’m able to upload images and display them correctly in blog posts and pages… so why is this a problem with the header logo?
Could you take a closer look? Thanks.
Yuri
Hi,
Please access your files via FTP and check to see if the image is actually there in wp-content/uploads/2015/09/ED-Logo-Header-White.png” because the same error is displayed. If it is, please try this without any plugins so we can exclude a plugin conflict.
Let us know how it goes!
Thank you!
