Hello,
We are implementing a new cloud template header on BluedotLiving.com. Everything looks fine in the tagdiv editor, but once the header is on a page, the header main menu disappears. After some testing, this seems to be related to the Ad Box element we have in the header. If the ad box is deleted, or the menu is moved above the ad box, the menu shows up. We have tried deactivating all plugins and have not found a clash. Other cloud template headers are displaying the menu and Ad Box without issue.
Thank you,
Bluedot
Hello Bluedot,
Can you please provide some screenshots? Also, please let me know what type of ad you have set there.
Thank you!
Hello! This issue had previously resolved on its own but now it has resurfaced. We are using a custom ad placement through Advanced Ads. However, the same thing happens to the menu when we add or remove one of the green buttons in the row of four. Here are some screenshots to demonstrate.
Hi,
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Thank you!
